Privacy Policy

1. Introduction

This Privacy Policy describes how WideTech (hereinafter "we", "us", or "our") collects, uses, and protects your personal information in accordance with the General Data Protection Regulation (GDPR) EU 2016/679 and Italian legislation.

2. Data Controller

WideTech
Email: info@widetech.it
Phone: +39 351 9528750

3. Data We Collect

When you contact us through our website, we may collect:

• Name and surname
• Email address
• Phone number (if provided)
• Message content
• Technical data: IP address, browser type, access time

4. Purpose of Data Processing

Your personal data is processed for the following purposes:

• Responding to your inquiries and service requests
• Providing quotes and commercial information
• Website functionality and security
• Compliance with legal obligations

5. Legal Basis

The legal basis for data processing is:

• Your explicit consent (Art. 6(1)(a) GDPR)
• Pre-contractual measures and contract execution (Art. 6(1)(b) GDPR)
• Legitimate interest (Art. 6(1)(f) GDPR)

6. Data Retention

Your personal data will be retained for the time strictly necessary to fulfill the purposes for which it was collected:

• Contact inquiries: 2 years from last contact
• Contracts and invoices: 10 years (legal obligation)
• Technical logs: 12 months

7. Data Recipients

Your data may be shared with:

• Cloud hosting providers (AWS) for website infrastructure
• Email service providers for communication
• Professional advisors (lawyers, accountants) when necessary

All third parties are contractually bound to comply with GDPR requirements.

8. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit processing of your data
• Portability: Receive your data in a structured format
• Objection: Object to processing based on legitimate interest
• Withdraw consent: At any time, without affecting prior processing

To exercise your rights, contact us at: info@widetech.it

9. Cookies

Our website currently does not use tracking cookies or third-party analytics. We only use essential technical cookies necessary for website functionality. These cookies do not require consent under GDPR.

10. Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, loss, or alteration, including:

• SSL/TLS encryption for data transmission
• Secure cloud infrastructure (AWS)
• Regular security updates and monitoring
• Access controls and authentication

11. International Data Transfers

Your data may be processed on servers located outside the European Economic Area (EEA). We ensure adequate safeguards are in place through:

• Standard Contractual Clauses approved by the EU Commission
• Adequacy decisions for specific countries
• Service providers compliant with GDPR requirements

12. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali):

Garante per la Protezione dei Dati Personali
Piazza Venezia, 11 - 00187 Roma
Email: garante@gpdp.it
Website: www.gpdp.it

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the last update date.